GTAVA is a company that provides automobile after sale services. GTAVA employs experts that for the past 30 years have been working in this area, including vehicle technical area management and expert assessment, warranties, technical documentation, technical training and automotive homologation (environment and safety areas). Our extensive experience guarantees the quality of our services.
European companies are currently moving their Decision Centers to multiregional single centers.
Some of the major automobile brands have reduced the number of autonomous geographic areas, and each decision center encompasses wider areas. This impacts automotive dealerships, as well as distribution and authorized repair networks, which experience severely reduced or vanished local support.
GTAVA is the perfect enterprise to fulfill this void.
The knowledge and experience previously gathered via performing individual and collegial vehicle expert assessments, including sharing experiences with international experts, and via defending court cases, that involved actions of up to 2.5 M euros, have provided the know-how that guarantees the quality and reliability of the services provided by GTAVA.
The Portuguese justice system often demands the services of automobile experts, but finding qualified personnel in this field is difficult.
GTAVA provides all the required services to all parties involved. GTAVA provides optional legal consultancy through an attorney with vast experience in pre-litigation agreements and trials.
GTAVA provides a customer service to manage customer complaints presented at the repair network.
GTAVA also provides a management service to manage warranties on new vehicles sold in the distributor network. According to their needs and budget, customers can create their own customized GTAVA service package. Furthermore, upon customer specific request, GTAVA service packages may also contain other services not listed.
Expertise and accuracy are the main guidelines of GTAVA.
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